Question by StevenGrovvle: good resume or no? professionals please.?
JOHN DOE

Objective

I am currently seeking a full-time or part-time job with hours ranging 20-40+ hours a week.

Education
Fond du Lac High School Fond du Lac, Wi 52935
Graduated 2007, High School Diploma

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Alright i’m looking to improve my resume and I’m hoping you experts out there can help me. I’ve removed all personal information.

OBJECTIVE
Information Technology position with over two years of experience will add value to operations and customer service. Will bring a strong work ethic, great flexibility, and tremendous energy to the position while proving to be a valuable asset to the company.

CERTIFICATIONS
CompTIA A+, August 2009
CIW Associate, August 2009

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( OK…so i took some personal info off just tell me what you think and let me know if i made a mistake.

Objective:
To obtain a position in a progressive company that will capitalize on my abilities and skills allowing me to expand my knowledge and growth with in the organization.

February 08-December 08 Leasing Specialist
Duties include opening/ closing leasing office answering phones for a Large busy class A property in Las Colinas with 480 units. Responsible for successfully leasing apartments, maintaining lists of available apartments, responding to telephone inquiries, qualifying prospective residents, showing apartments to and, preparing all move-in paperwork. Maintained market, demographic, economic and community knowledge. Recommend strategies and programs for on-site marketing activity. Initiate sales outreach plans. Provide regular status reports and task update lists. Follow up with prospective residents; telephone calls within 24 hours, follow-up card within 48 hours, and repetition of same if necessary. Ensure both timely and accurate entering of prospect and resident data into Onsite. Input daily traffic numbers maintain closing ratio of 37%, perform at 85% on shopping reports. At move in, inspect the apartment with the new resident, fill out move in inspection forms, and review all leasing paperwork and property rules. Manage renewals, track lease expirations, record notices to vacate and interview residents for reason, prepare lease expiration letters and renewal leases. Record and act on resident service requests, ensuring excellent customer service with the same day or maximum 24 hour follow up. Lived on property and was available for all emergencies, resident functions, community affiliated events and weekends. Perform other duties as required.

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Please critique my resume. Anything will help.

John Smith
78 XYZ Avenue (123)456-7891
San Francisco, CA 94124

Career Summary
Seeking an entry level Marketing position which will enable me to apply my educational background and work experience to the growing success of the company

EDUCATION
B.A. in Business Management Economics, June 2009
University of XYZ, XYZ

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I’m fed up with retail….Aside from retail management am I qualified for anything else? I want to start looking for a new job but I don’t know if I would qualify for anything beyond retail =\ Any advice would be awesome!

Resume
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My resume is currently on hotjobs.com and has been viewed several time but no one has contaced me. Please read over and tell me what i could do to make it better…….All contructive critisism welcome.

Experience
________________________________________
Netel/Agent Relations
November 2003 – December 2006Account Manager/Commissions Support Miami, FL
Began working for Netel in November of 2003 as a Customer Service/Sales Representative. While going above and beyond for our clients, upper management took notice and in April of 2004 promoted me to Trainer and Quality Assurance Monitor over our top producing project “Tel3Advantage.com”. Responsibilities consisted of training between 18-25 new customer service/sales representatives every two weeks for one quarter. Monitor, record and give daily feedback to all representative on my team. Developed call scripts for both our outbound and inbound projects. Assisted the Quality Assurance Supervisor with creating and updating training packets for both Customer Service and Sales Departments. During my position as a Trainer/QA, Upper Management again took notice at my leadership skills and excellent job performance and in February of 2005 I was promoted to The Agent Relations Department as the Account Manager and Commissions Support of all Projects. This position allowed me to oversee our Agent Program in addition to assisting with the day-to-day marketing and development of our Advantage Programs and all Affiliate Projects. Responsibilities also included but not limited to;

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